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My 19 year old laser printer was working fine with Windows 11 for the past 6 months, until the new year January 2024.

It is connected by cable, but suddenly now does not show up as a choice in list of printers using CTRL P. I've also tried using the print command in local software programs with the same result. Computer Settings indicate the driver is unavailable. I downloaded a driver (presumably for Windows 10) but that had no effect. Status on Device Manager states: "This device is working properly."

I would rather not junk this heretofore quick and reliable laser printer.

4 REPLIES 4
HP Recommended

@Hija_De_Paula 

 

Normally HP supports printers for 6 to 10 years. Your printer is 19 years old, well, it is out of support.

 

Firstly I'd like to clarify: I'm not working for any hardware or software vendor. Your printer/scanner had been working perfectly for few years or even decades and now it won't do anything or only few things because of a new Operating system.

 

Microsoft, Apple will never say "Warning: Using this new product, your existing hardware may NOT work at all". They only say their new products will blah blah ....They promise everything then put all the unhappiness, blames to hardware vendors.

I believe developing new products is much cheaper than supporting older products and each product must have a life cycle, it must die loudly or quietly and the Operating systems will kill our hardware quicker.

 

Many people just upgrade for a sake of the "bleeding edge", never know and/or research what the existing investments at home will work or not.

 

It's time to buy a new printer.

 

Just my 2 cents.

 

Regards

BH
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HP Recommended

Hi Banhien,

Thanks for your reply.

I made a mistake in my original post. The manufacture date was 2015, so actually printer is less than 9 years old.

I think I should at least get a few more years out of it.

HP Recommended

There is an error in the original post. The printer was actually manufactured during 2015. So it is actually less than 9 years old.

HP Recommended

@Hija_De_Paula 

 

Please try

 

           https://support.hp.com/au-en/drivers/hp-laserjet-p2035-printer-series/3662026

 

Regards.

BH
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