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‎01-26-2026 02:44 AM

HP Recommended

Bonjour, 

 

Je rencontre un problème lors de l'installation du programme HP Support Assistant (lien du téléchargement : https://support.hp.com/fr-fr/help/hp-support-assistant)

 

L'installer se lancer et semble s'exécuter correctement. 

 

Voici l'ensemble des erreurs issus de l'installation : 

 

Impossible de lancer le programme sans que ce message apparaisse et empêche son exécution : 

 

SII1_3-1769420589114.png

 

 

Icone Blanche sans logo :  

SII1_0-1769420310075.png

 

Présence de HP Support Assistant dans Applications installées MAIS PAS dans Panneau de configuration : Programmes et Fonctionnalité :

SII1_2-1769420513736.png

 

Pour information nos politiques de sécurité bloque l'accès au Store de Microst.

Par avance merci de votre aide. 

 

 

Reply
1 REPLY 1

‎01-27-2026 05:12 AM

HP Recommended

Hi @SII1,

 

Thank you for reaching out to us! To ensure we can assist you effectively, we kindly ask that you respond in English, as it is the language we currently support here.

 

Take care and have a good day

Nal_NR-
HP Community Moderator



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