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‎07-12-2016 03:03 PM

HP Recommended
Product: HP pavilion 15 n242se
Operating System: Microsoft Windows 10 (64-bit)
Hello
I have HP pavilion 15-n242se and I have problem with BIOS software ,because when I restart the computer it completely switch off and a few seconds later start over again.
Please I wanna new software for BIOS for Windows 10 64bit

Can you help me?
1 ACCEPTED SOLUTION

Accepted Solutions

‎07-12-2016 03:46 PM

HP Recommended

SyrianCow

 

Sorry for the bad news, but HP does not provide any BIOS upgrades for your PC for Windows 10.

 

They did provide them for Win8.1, and you should have done the upgrades back then, BEFORE you upgraded to Win10.

 

The HP BIOS upgrades are OS-version specific, so now that you have Upgraded, you can no longer run these.

 



I am a volunteer and I do not work for, nor represent, HP

View solution in original post

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2 REPLIES 2

‎07-12-2016 03:46 PM

HP Recommended

SyrianCow

 

Sorry for the bad news, but HP does not provide any BIOS upgrades for your PC for Windows 10.

 

They did provide them for Win8.1, and you should have done the upgrades back then, BEFORE you upgraded to Win10.

 

The HP BIOS upgrades are OS-version specific, so now that you have Upgraded, you can no longer run these.

 



I am a volunteer and I do not work for, nor represent, HP
Was this reply helpful? Yes No

‎07-15-2016 03:44 AM

HP Recommended

Hello;

I tried to install a BIOS program for Windows 8.1 on Windows 10 and the problem has been solved and everything works fine.

Please if someone has the same problem with the BIOS, can you tell him that ?!

Thank you for your interest.
 
@WAWood wrote:

@SyrianCrow

 

Sorry for the bad news, but HP does not provide any BIOS upgrades for your PC for Windows 10.

 

They did provide them for Win8.1, and you should have done the upgrades back then, BEFORE you upgraded to Win10.

 

The HP BIOS upgrades are OS-version specific, so now that you have Upgraded, you can no longer run these.

 

Was this reply helpful? Yes No
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