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‎07-19-2023 02:28 AM

HP Recommended
Product: HP Pavilion - 15-bc202nc

Hello guys, i want to ask you if somebody have same issue like me and how he solve it.
I have a problem with second fan (cooling unit) on my laptop,  fan dont rotate and program speedfan shows me, that fan is rotating with low speed, but in reality this fan dont rotate,  i try to switch FAN2 between FAN1 and its working on FAN1 place - this means that the both fans are functional. Where could be the problem ? Every soft. is updated. Any hints please ?speedfan.jpg

Category:
1 REPLY 1

‎07-23-2023 06:51 PM

HP Recommended

Hi @Burago,

 

Welcome to the HP Support Community. 

 

I'd like to help!

 

You have certainly done a great job performing a few steps. However, to get this fixed, you will need additional support from our internal teams in HP. For that to happen, we will give you additional instructions/information via Private Message.

 

Please check your inbox on the forums page for the private message.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

Nal_NR-Moderator
I am an HP Employee

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