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06-26-2025 02:37 PM
Can NOT install HP Qualified Driver ForNetwork Internet, Sound , no TouchPad .... workin with USB Mouse so far in windows 10 Safe Mode,, which restricts ( Includin HP own laptop) from installin drives
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Accepted Solutions
06-28-2025 10:15 AM
Here is what I did ::; the only way Possible was to be in Registry
- Boot into Advanced Startup: Restart your PC and enter Advanced Startup options (usually by repeatedly pressing F11, F12, Delete, or another key during startup, depending on your manufacturer).
- Open Command Prompt: Navigate to Troubleshoot > Advanced Options > Command Prompt.
- Launch Registry Editor: Type regedit and press Enter.
- Load the System Hive: In the Registry Editor, select HKEY_LOCAL_MACHINE, then go to File > Load Hive.
- Locate and load the system hive: Navigate to C:\Windows\System32\config and select the SYSTEM file. Enter a temporary name (e.g., "offline") for the hive and click OK.
- Navigate to the SkuPolicyRequired key: Expand the newly loaded hive (e.g., HKEY_LOCAL_MACHINE\offline) and navigate to ControlSet001\Control\CI\Policy.
- Modify the SkuPolicyRequired value: Double-click on SkuPolicyRequired and change its value to 0.
- Unload the hive: Select the temporary hive name (e.g., "offline") and go to File > Unload Hive.
- Restart your computer: Close the Command Prompt and choose to turn off your PC. Restart it to see the changes take effect.
06-28-2025 09:06 AM
Hi @gat1954,
Welcome to the HP Support Community.
Thank you for posting your query. I will be glad to help you.
Thanks for explaining your situation. Since you're using Windows 10 in S Mode on your HP 15-fd0083wm, and you're unable to install drivers for network, sound, or touchpad, here's what you need to know and do:
Why You Can’t Install Drivers in S Mode
Windows 10 in S Mode is a streamlined version of Windows that only allows apps and drivers from the Microsoft Store. This means:
- You cannot install HP-qualified drivers from the HP website or other sources.
- Even HP’s driver installers won’t work unless they’re available through the Microsoft Store.
Your Options
1. Switch Out of S Mode (Recommended)
To install drivers and use your laptop fully, you’ll need to switch to regular Windows 10:
- Go to Settings > Update & Security > Activation.
- Under Switch to Windows 10 Home, click Go to the Store.
- In the Microsoft Store, click Get under the “Switch out of S Mode” section.
⚠️ This is free, but permanent—you can’t go back to S Mode once you switch.
2. Download Drivers After Switching
Once out of S Mode, go here to download all necessary drivers: 👉 HP Laptop 15-fd0083wm (7L2C7UA) Software and Driver Downloads | HP® Support
Look for:
- Realtek Wi-Fi Driver
- Realtek Audio Driver
- Synaptics or ELAN Touchpad Driver
Temporary Workaround (If You Can’t Switch Yet)
If you're stuck in Safe Mode and can't switch out of S Mode:
- Try booting into normal mode (not Safe Mode).
- Use a USB Ethernet adapter or USB Wi-Fi dongle that works with Windows Store drivers to get online temporarily.
I hope this helps.
Take care and have a good day.
Please click “Accepted Solution” if you feel my post solved your issue, as it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
VikramTheGreat
HP Support
06-28-2025 10:15 AM
Here is what I did ::; the only way Possible was to be in Registry
- Boot into Advanced Startup: Restart your PC and enter Advanced Startup options (usually by repeatedly pressing F11, F12, Delete, or another key during startup, depending on your manufacturer).
- Open Command Prompt: Navigate to Troubleshoot > Advanced Options > Command Prompt.
- Launch Registry Editor: Type regedit and press Enter.
- Load the System Hive: In the Registry Editor, select HKEY_LOCAL_MACHINE, then go to File > Load Hive.
- Locate and load the system hive: Navigate to C:\Windows\System32\config and select the SYSTEM file. Enter a temporary name (e.g., "offline") for the hive and click OK.
- Navigate to the SkuPolicyRequired key: Expand the newly loaded hive (e.g., HKEY_LOCAL_MACHINE\offline) and navigate to ControlSet001\Control\CI\Policy.
- Modify the SkuPolicyRequired value: Double-click on SkuPolicyRequired and change its value to 0.
- Unload the hive: Select the temporary hive name (e.g., "offline") and go to File > Unload Hive.
- Restart your computer: Close the Command Prompt and choose to turn off your PC. Restart it to see the changes take effect.
06-28-2025 01:17 PM
Hi @gat1954,
Thank you for letting me know it will be helpful for others,
Is there anything else that I can help you with today?
Please click “Accepted Solution” if you feel my post solved your issue; it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
Take care and have a great day ahead!
VikramTheGreat
HP Support