-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Software and How To Questions
- Problem with battery - 0%

Create an account on the HP Community to personalize your profile and ask a question
12-21-2021 05:24 PM - edited 12-21-2021 05:40 PM
Hello there. I'm trying to revive my old HP 6530b. I've notice that my battery does not charge at all. Anyway, i decide to install new windows + ssd and new battery. So i've done this. All updates from Wondows + Hp, with new Battery and still my battery does not charge. It stays in 0%. When i try to troubleshooting, there is nothing. I've disable/enable battery drivers, even unistall. Still nothing. I've update Bios to last version, still... And cuz i have another hp, i've switched chargers/adapter and that's not the case. Of course, from all that, my laptop won't start on battery and when i unplug it, it will turn off. Dunno what to do, maybe it's something in the motherboard or? Anyone have idea what i can do to fix this? Does this laptop have a screw in the motherboard that needs to be tight so it will make contact for the battery to work. I've saw this in youtube's video for another model - Asus.
[content removed]
01-02-2022 06:35 PM
Hi@qnkov,
Thanks for engaging in the HP support community! This is a wonderful location to converse with the community, get assistance and find tips!
I understand that you need assistance with the battery not charging the notebook. I’ll be glad to assist you with this.
Let's try this:
Run hardware diagnostics test on battery and Charger:
Use the following steps to open the Component Tests menu.
- Hold the power button for at least five seconds to turn off the computer.
- Turn on the computer and immediately press Esc repeatedly, about once every second. When the menu appears, press the F2 key.
- On the main menu, click Component Tests.
- The Component Tests menu displays. Your Component Tests menu might be different, depending on the components installed on your computer.
- To run both tests simultaneously, in the Component Tests menu, click Power Source, and then click Run once. Each component can also be tested individually.
AC Adapter Test:
The AC Adapter test provides an interactive test to determine if the AC power adapter is functioning properly. A good battery is required for this test. Before running the AC Adapter Test, HP recommends verifying that your computer can receive power by connecting a known working AC adapter.
Follow these steps to perform the AC Adapter Test.
- In the Component Tests menu, click Power, and then click an AC Adapter Test.
- Click Run once.
- The AC Adapter Test begins.
- When the test is complete, the results are displayed on the screen.
Battery Test:
Follow these steps to perform the Battery Test:
- In the Component Tests menu, click Power, and then click Battery.
- Click Run once. The Battery Test begins.
- When the battery test is complete, the results are displayed on the screen. For additional battery information, click Battery Details.
Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.