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- Problem with drivers
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11-01-2024 04:32 AM
Hello, I have problem with downloading drivers from site because i have cx0xxx hp laptop and it doesn't have support page. I tried downloading from cx0000 laptop and it show error. I tried downloading drivers for devices that don't have driver in task manager.
11-01-2024 06:50 AM - edited 11-01-2024 06:50 AM
Hi:
It looks like you are running W11 on your notebook.
This driver should install most of the missing devices:
Intel Chipset Installation Utility and Driver
https://ftp.hp.com/pub/softpaq/sp148501-149000/sp148947.exe
This driver should install one of the PCI acquisition and signal processing controller and one of the unknown devices:
Intel Dynamic Platform and Thermal Framework Driver
https://ftp.hp.com/pub/softpaq/sp149501-150000/sp149507.exe
This driver should install one of the PCI Devices:
Alcor Micro Card Reader Driver
https://ftp.hp.com/pub/softpaq/sp96001-96500/sp96445.exe
After you install the above drivers, let me know which ones remain and for those, post the hardware IDs for them.
Use this guide for how to find the hardware ID for a device:
How to Find Drivers for Unknown Devices in the Device Manager
11-01-2024 01:56 PM
Hi:
Since you are getting that error, you need to manually install the driver to bypass the OS version check when you ran the exe file for the Alcor Micro Card Reader (spsp96445).
Go to the device manager. Click on the PCI\VEN_1AEA&DEV_6625 device needing the driver.
Click on the driver tab. Click on Update driver.
Select the Browse my computer for drivers option, and browse to the driver location of the file you ran.
That folder will be located in C:\SWSetup\sp96445.
Make sure the Include subfolders box is checked and see if the driver installs that way.
11-01-2024 03:31 PM
Thank you for help, do you maybe know something about this errror License Activation (slui.exe) failed with the following error code:hr=0x80004005. Whenever I turn on dedicated gtx 1050 gpu I have BSOD and that error.