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HP Recommended

Hello, I have problem with downloading drivers from site because i have cx0xxx hp laptop and it doesn't have support page. I tried downloading from cx0000 laptop and it show error. I tried downloading drivers for devices that don't have driver in task manager. ErrorErrorOther devices that don't have driversOther devices that don't have drivers

5 REPLIES 5
HP Recommended

Hi:

 

It looks like you are running W11 on your notebook.

 

This driver should install most of the missing devices:

 

Intel Chipset Installation Utility and Driver 

 

https://ftp.hp.com/pub/softpaq/sp148501-149000/sp148947.exe

 

This driver should install one of the PCI acquisition and signal processing controller and one of the unknown devices:

 

Intel Dynamic Platform and Thermal Framework Driver 

 

https://ftp.hp.com/pub/softpaq/sp149501-150000/sp149507.exe

 

This driver should install one of the PCI Devices:

 

Alcor Micro Card Reader Driver

 

https://ftp.hp.com/pub/softpaq/sp96001-96500/sp96445.exe 

 

After you install the above drivers, let me know which ones remain and for those, post the hardware IDs for them.

 

Use this guide for how to find the hardware ID for a device:

 

How to Find Drivers for Unknown Devices in the Device Manager

 

 

 

HP Recommended

Hello, I only have one pci device left, that is PCI\VEN_1AEA&DEV_6625&REV_00. I tried all links above. Error from screenshot is for last link, that is pci device that is missing.Screenshot (77).png

HP Recommended

Hi:

 

Since you are getting that error, you need to manually install the driver to bypass the OS version check when you ran the exe file for the Alcor Micro Card Reader (spsp96445).

 

Go to the device manager.   Click on the  PCI\VEN_1AEA&DEV_6625 device needing the driver.

 

Click on the driver tab.  Click on Update driver.

 

Select the Browse my computer for drivers option, and browse to the driver location of the file you ran.

 

That folder will be located in C:\SWSetup\sp96445.

 

Make sure the Include subfolders box is checked and see if the driver installs that way.

HP Recommended

Thank you for help, do you maybe know something about this errror License Activation (slui.exe) failed with the following error code:hr=0x80004005. Whenever I turn on dedicated gtx 1050 gpu I have BSOD and that error. 

HP Recommended

You're very welcome.

 

Unfortunately, I wouldn't be able to help you with that problem and suggest you start a new topic on that.

my testing
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