• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎01-01-2019 07:56 AM

HP Recommended
Product: laptop dv6 2030ev
Operating System: Microsoft Windows 10 (64-bit)

Microsoft device manager complaint for this driver after update. Any suggestion.

Here is an image from Microsoft's update procedure:

Annotation 2019-01-01 165504.jpg

 

any suggestion?

 

1 ACCEPTED SOLUTION

Accepted Solutions

‎01-01-2019 08:05 AM

HP Recommended

Hi:

 

Did you try the W7 driver from your notebook's support page?

 

This package contains the JMicron Card Reader driver for the supported notebook/laptop models and operating systems.

 

https://ftp.hp.com/pub/softpaq/sp45001-45500/sp45010.exe

 

Try to manually install the driver if the auto install method doesn't work.

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1

‎01-01-2019 08:05 AM

HP Recommended

Hi:

 

Did you try the W7 driver from your notebook's support page?

 

This package contains the JMicron Card Reader driver for the supported notebook/laptop models and operating systems.

 

https://ftp.hp.com/pub/softpaq/sp45001-45500/sp45010.exe

 

Try to manually install the driver if the auto install method doesn't work.

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.