cancel
Showing results for 
Search instead for 
Did you mean: 
VASINOV
New member
1 0 0 0
Message 1 of 2
141
Flag Post

Problem with load mmdriver application on Windows 8.1

HP Recommended
HP 2000

Hello! After installing and configuring Windows 8.1 (before that there was Windows 7) on my HP 2000-2d87sr laptop, immediately after the system boots up, this problem begins to appear. I completely removed the video driver using amdcleanuputility, again installed drivers for video adapters from the HP website (when installing Windows, it also downloaded them) for my laptop and Windows 8.1, but it did not help.
What do you advise to do and how to resolve the issue? It may be easier to remove Catalyst from autorun and everything will be fine, but it will not solve the problem? Can download the latest version of Catalyst from AMD. So what to do? Help please.
Link to the laptop from the HP website https://support.hp.com/us-en/document/c04019308/
Drivers downloaded here: https://support.hp.com/us-en/drivers/selfservice/HP-2000-Notebook-PC-series/5375422/model/6463746
Short description:
CPU: Intel Pentium 2020M
Video Cards: AMD Radeon HD 7450M and integrated
RAM: 4GB.

Tags (1)
1 REPLY 1
WAWood
Level 16
Level 16
32,603 32,503 2,956 7,262
Message 2 of 2
Flag Post
HP Recommended

@VASINOV 

A problem you often run into with AMD graphics is that their drivers do not clean up after themselves well -- creating problems when trying to install new drivers.

 

One way to address this is using Display Driver Uninstaller -- which you can get from here: https://www.wagnardsoft.com/

 

I had to use this all the time back when I was running Win8.1 with AMD drivers.

***If my post helped, click the thumbs-up symbol to say thanks***

***Please mark Accept As Solution if my post solved your problem***

I am a volunteer and I do not work for, nor represent, HP
0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation