cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
Highlighted
New member
2 1 0 1
Message 1 of 4
428
Flag Post
HP Recommended

Problem with memory (RAM)

HP Pavilion Gaming Laptop 15-ec0xxx
Microsoft Windows 10 (64-bit)

Hello!  My laptop has 8.00 GB installed memory (RAM), but 5.92 usable. What is the problem and how to repair?(Sorry for bad english)

3 REPLIES 3
Highlighted
Level 19
Level 19
83,055 82,947 10,410 22,326
Message 2 of 4
411
Flag Post
HP Recommended

Problem with memory (RAM)

@Artem23 

 

System uses 2.1GB of RAM for hardware. Windows needs around 3.5GB with 8GB system still has spare RAM after allocating 2.1 RAM for hardware mainly iGPU.

 

System will take RAM back when required.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
0 Kudos
Highlighted
New member
2 1 0 1
Message 3 of 4
394
Flag Post
HP Recommended

Problem with memory (RAM)

.@Banhien           You misunderstood me. I know that the system takes up RAM. My Laptop generally has 8 GB, but I can use only 5.9 GB. The system already uses 3.0 of 5.9. I dont know where the rest is.

2019-12-28 (5).png

Highlighted
New member
3 2 0 0
Message 4 of 4
240
Flag Post
HP Recommended

Problem with memory (RAM)

The thing is that the integrated GPU uses 2 -3 Gb of ram and you don't have any option in the BIOS to change it, so HP could give us a solution.

sergioz072_0-1582557113794.png

 

0 Kudos
Be alert for scammers posting fake support phone numbers on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation