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Problem with symbols on the number keys.

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We just purchased this Laptop 2 day ago, and have had nothing but problems. yesterday 3 hours with a person from support. Today I was trying to type an email address but the symbol @ on the key that normally typed the number 2 gives me this ". it is on that key but in blue. Do not understand how to change it to normal white keys. 

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Message 2 of 2
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Thank you for posting on the HP Support Community.

Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:

The easy way to get the @ symbol on a Windows Laptop input press Shift + 2.

Hope this helps! Keep me posted for further assistance.
Please click “
Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

I am an HP Employee

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