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  • My laptop just switched off while I was busy and since then it does not boot properly.
  • I have run system diagnostics 
  • I've done a factory reset.
  • I've taken out the battery and held the power button for 15 seconds, nothing seems to help.
  • The laptop switches on then it takes a while just to show me an orange screen with vertical lines and a icon showing to type something but nothing is happening.

Any assistance would be much appreciated

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