Process called 'System' using high CPU usage

[SandyB97]

I had never considered updating my drivers in the past until I came across an issue with a certain application where the microphone was not working. 

My friend also told me how important it was to keep them updated so I went to the HP support website to check was drivers could be updated and I started to install them. My issue with the microphone did appear to be fixed.

However, ever since I updated some of the drivers, my laptop has been running at a high CPU usage for some unknown reason. I checked my running processes and it appeared that a process under the name 'System' was the reason for my high CPU usage. 

I have tried to look up how to fix this issue, but I mostly came across people telling me that the reason was the outdated drivers. However, I had just updated them.

I would be very grateful if someone has had a similar situation and resolved it, or if anyone knows how to fix this issue.

Thank you

[MKazi]

@SandyB97

Thanks for reaching out to us on HP Support Forums. 🙂 I came across your post and would like to help.

I understand that you have an HP ENVY Notebook - 17-k206na. I read that after updating the drivers there is a message that the CPU usage is high. You have checked that a process by the name of the system is causing the CPU usage to be at 100%. I appreciate the steps you have performed and have certainly done a good job.

I did some research and found that the system process might be one of the critical processes and ending this process could lead to other complications.

I would like to know the following information to assist you better:

• Is the laptop's performance slow while working in Windows?

Meanwhile, I recommend you to perform the following steps to isolate the issue and arrive at a fix: 

• Open ‘Device manager’ and ‘Scan for hardware changes’.

Adjust your Windows 10 for the best performance:

• Right click on “Computer” icon and select “Properties”
• Select “Advanced System settings”
• Go to the “System properties”
• Select “Settings”
• Choose “Adjust for best performance” and “Apply”.
• Click “OK” and Restart your computer.

Disable startup programs:

• Hit Win Key + R
• Type ‘msconfig’ and press enter
• The Task manager window will open. Click on the “Startup” tab and you will see a list of programs that run at startup.
• Right click on the applications that you don’t want to run at startup and select “Disable”.

Defragment Hard Drive**bleep** Win Key + R:

• Hit Win Key + R
• Type “dfrgui” and press enter
• In the new window click on the hard drives you want to defragment (Prefer the drive in which Windows is installed)
• Click “Optimize” and follow the instructions on the screen to finish the defragment process.
• Restart your computer.

If the issue still persists and the laptop's performance is slow then I suggest you to follow the steps from the HP troubleshooter guide. These steps help in improving the laptop's performance. 

I sincerely hope this fixes the issue. Let me know how it goes. Cheers! 

[PC-God]

Solved:

I had same issue but I found a permanent solution. In my pc, Audio is working fine, However, when I disabled the audio driver and restart pc. It solves  my problem

Follow these steps:

1) go to Devise Manager ( Search in window's search bar)

2) click and expend Audio input and output section

3)Right-click on Speakers and Stereo mix and click disabled

4) restart pc 

5) check result in the task bar

[Echo_Lake]

@PC-God
Thank you for posting on the HP Support Community.

I am glad to know that you managed to resolve the issue. Please reach out again for any further assistance.

Have a nice day ahead.