Product Key for Office365

[Sparky111111]

I purchased a new laptop and a 1-year subscription to Office365 and did not receive the product activation key with the laptop. It's not in my order status and I did not see it in my email from HP.

Where is it?

[WAWood]

@Sparky111111 

Sorry, but we have no idea where that is, as it should have come with the PC from HP.

Since we have no access to that kind of information from here, you will have to contact HP Customer Support directly to resolve the key issue.

To contact HP Support see the following link to create yourself a case number, then call and it may help speed up the call process:
Step 1. Goto this page https://support.hp.com/us-en/contact-hp
Step 2. Enter Product number or select to auto detect
Step 3. Scroll down to "Still need help? Complete the form to select your contact options"
Step 4. Scroll down and click on: HP contact options - click on Get phone number
Case number and phone number appear.