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Locked

‎07-06-2022 07:17 AM

HP Recommended
Product: HP Laptop PC 17-by4000 (18B36AV)
Operating System: Microsoft Windows 11

I have two problems - both small but annoying

 

1. Support assistant still shows my Laptop's warranty expires in Oct but I extended it 3 years yesterday.

 

2. Added my new laptop to Support Assistant without issue but when I try to add it to "my devices" on the web I get "Product Number not found" the product # is 4J6K1UAR#ABA - the laptop is renewed and bought on Amazon.

 

Thanks

Smegtrek

Category:
1 REPLY 1

‎07-13-2022 11:34 AM

HP Recommended

A week has gone by with no change or replies - please help.

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