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MiracleGrace
New member
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Message 1 of 2
179
Flag Post

Product key of word 2016

HP Recommended
HP Laptop
Microsoft Windows 10 (64-bit)

Hello, my laptop has been factory reset and I forgot my Microsoft account. Now, I can't use my Word 2016 because it keeps asking for the product key or I need to sign in to my Microsoft account that was associated with my laptop.  What I have to do about this? I need the product key.

1 REPLY 1
Prométhée
Level 16
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Message 2 of 2
Flag Post
HP Recommended

Hello
this is microsoft key problem
we can do nothing for you here, if you no longer have this key
contact microsoft

or use alternative software

 

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Attention
A bios update is not without risk!
Be aware that if you are offered to do so, it will be at your own risk, the computer may become unusable, think about it



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