Product key

[Abhishek1706]

Hi team,

I want to know product key for my MS office as I installed in my other system cause I lost my laptop and I’m unable to fetch the product key as when i installed MS office it was giving me pop up that no subscription found with this email address. Please help me as I already contacted Microsoft and they redirected me to HP support. Cause my MS came pre installed with my laptop. It’s urgent.

Thank you 

[Max3Aj]

@Abhishek1706, Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 

I understand how important it is to regain access to your Microsoft Office subscription, especially after losing your laptop. I’ll guide you through the steps to retrieve your Office product key or resolve the subscription issue.

Important Information:

When Microsoft Office comes pre-installed on HP laptops, it is typically an OEM version (e.g., Office Home & Student or a trial version). These versions are often linked to the Microsoft account used during activation, rather than providing a visible product key.

Steps to Recover or Verify Your Office Subscription:

Check Your Microsoft Account for Office Licenses:

• Visit: https://account.microsoft.com/services
• Sign in with the email you believe was used to activate Office.
• Look under "Subscriptions" or "Services & Subscriptions" to see if Office is listed.

Check HP Digital Delivery (if applicable):

• If your HP laptop came with a digital entitlement, you may be able to retrieve the license via HP Digital Delivery.
• Visit: HP Support - Software and Drivers
• Enter your lost laptop’s serial number (if available) to check for downloadable software.

I hope this helps. 

Take care and have a good day. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Select "Yes" on the bottom left to say “Thanks” for helping! 

Max3Aj

HP Support