Question about drivers

[Kyuubi231]

Hello,

First of all i have question about model. Model of laptop i bought is HP 255 G7 6BP86ES, and when i write that on support or for drivers he ask me to chose general hp 255 g7 or to put other model, so he dont recognize product 😕

Second, For this laptop i see 2 graphic drives, same date same version but one is picasso one is stoney ridge, what is the difference. Its case for other drives. Can u tell me what is differece betwen names, cuz i see all drives have some names after , and what i need to look when i install drives.

Tnx in forvard

[Paul_Tikkanen]

Hi:

Your notebook has the Ryzen processor, so you would use the Picasso graphics driver.

The Stoney Ridge graphics drivers are for the 255 G7's that come with the AMD A-series processors, such as the A4-9125.

[Kyuubi231]

Thanks, that helped me now, but can u tell me where can i see that, because i read all full description and i did not see that. 

And should i be carefull for other drivers..And why i can not find that specific model, instead he offers me general model or to chose some other 😕 Is it matter at all?

[Paul_Tikkanen · Accepted solution]

You're very welcome.

You will be fine with installing the rest of the drivers unless they specifically state Stoney Ridge or Picasso, or Ryzen.

Then you would select the Picasso/Ryzen drivers for your specific model.

HP does not include specific drivers for each hardware configuration.

They provide the drivers for the model series (255 G7) and nothing more specific.

[Kyuubi231]

Thanks man for fast answer and being kind .

You helped me 😄

[Paul_Tikkanen]

Anytime.

Glad to have been of assistance.