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Kyuubi231
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Question about drivers

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HP 255 G7 6BP86ES
Microsoft Windows 10 (64-bit)

Hello,

First of all i have question about model. Model of laptop i bought is HP 255 G7 6BP86ES, and when i write that on support or for drivers he ask me to chose general hp 255 g7 or to put other model, so he dont recognize product 😕

Second, For this laptop i see 2 graphic drives, same date same version but one is picasso one is stoney ridge, what is the difference. Its case for other drives. Can u tell me what is differece betwen names, cuz i see all drives have some names after , and what i need to look when i install drives.

Tnx in forvard

 

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Paul_Tikkanen
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You're very welcome.

 

You will be fine with installing the rest of the drivers unless they specifically state Stoney Ridge or Picasso, or Ryzen.

 

Then you would select the Picasso/Ryzen drivers for your specific model.

 

HP does not include specific drivers for each hardware configuration.

 

They provide the drivers for the model series (255 G7) and nothing more specific.

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Paul_Tikkanen
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Hi:

 

Your notebook has the Ryzen processor, so you would use the Picasso graphics driver.

 

The Stoney Ridge graphics drivers are for the 255 G7's that come with the AMD A-series processors, such as the A4-9125.

Kyuubi231
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Thanks, that helped me now, but can u tell me where can i see that, because i read all full description and i did not see that. 

And should i be carefull for other drivers..And why i can not find that specific model, instead he offers me general model or to chose some other 😕 Is it matter at all?

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Paul_Tikkanen
Level 21
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132,281 122,458 20,136 30,872
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You're very welcome.

 

You will be fine with installing the rest of the drivers unless they specifically state Stoney Ridge or Picasso, or Ryzen.

 

Then you would select the Picasso/Ryzen drivers for your specific model.

 

HP does not include specific drivers for each hardware configuration.

 

They provide the drivers for the model series (255 G7) and nothing more specific.

View solution in original post

Kyuubi231
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Thanks man for fast answer and being kind .

You helped me 😄

 

Paul_Tikkanen
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Anytime.

 

Glad to have been of assistance.

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