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‎01-06-2023 10:18 AM

HP Recommended
Product: HP Laptop PC 17-by4000 (18B36AV)
Operating System: Microsoft Windows 11

I went to Amazon to buy TurboTax 2022 and when I went to install it on my HP device and I received a reject message stating S Mode prevented the installation because it did not come from the Microsoft Store.  I am using Windows 11 Home edition and I cannot find a solution on the web to remove S mode without upgrading my app to Windows 11 PRO for $99.  I need help.  Thanks.

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2 people had the same question
3 REPLIES 3

‎01-06-2023 12:09 PM

HP Recommended

Hi:

 

Can't you just select the option to Switch out of S mode (or similar) page that appears in the Microsoft Store?

 

You shouldn't have to upgrade to W11 Pro.

 

Switching out of S mode in Windows - Microsoft Support

 

 

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‎01-10-2023 11:16 AM

HP Recommended

Computer was purchased from QVC 12/26/21 just before WIN11 was released and meets its specifications.  Subsequently I updated it to WIN11 in the summer of 2022.  Prior to that upgrade, I successfully installed Turbo Tax 2021 last January and this past November I install the last major update to the system.  The system said I had Windows 11 Home edition but made no mention of S Mode until this past week when I attempted to install TT2022.  I read the articles and watched the videos on how easy it is to switch out of it but I couldn't find any way to do it on my device.  Incidentally, my wife's HP purchased a year earlier and also with Win 11 in S Mode, provides me with the option to do so.  So, I decided to remove the past year's updates and start fresh again (Thanks to my new ASUS RT-AX68U router with AI Mesh unit located in the same room.  I now have CMD app working but no reference to S Mode, but I was able to install TurboTax 2022 yesterday.  Incidentally, I have no recollection of switching out of S Mode earlier.  Thanks for your help!

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‎01-10-2023 12:30 PM

HP Recommended

You're very welcome.

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