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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Software and How To Questions
- REturning my laptop, removal of software, data etc.

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10-02-2022 01:41 PM
HP have been asked to return my laptop because of a genuine issue. I will be purchasing another HP model as soon as HP, has received the original
I will need, therefore, to remove all my installed software and save all my data and erase any passwords currently residing on the laptop.
Can anyone please help with a detailed procedure on backing up the data onto Microsoft 'onedrive' so that when I receive my new laptop I can just reinstall the data etc, after reinstalling all the software again.
Thanking you all in anticipatiomn
10-02-2022 02:07 PM
Hello @Buddh4
Sorry to hear that you are having problems ... I would like to help you.
(1) Take time and read / follow
Microsoft OneDrive on Windows 10 beginner's guide
( Similar in Windows 11 )
(2) To remove everything !
How to factory reset Windows 11 removing everything
Kind regards