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‎10-02-2022 01:41 PM

HP Recommended

HP have been asked to return my laptop because of a genuine issue.  I will be purchasing another HP model as soon as HP, has received the original

I will need, therefore, to remove all my installed software and save all my data and erase any passwords currently residing on the laptop.

Can anyone please help with a detailed procedure on backing up the data onto Microsoft 'onedrive' so that when I receive my new laptop I can just reinstall the data etc, after reinstalling all the software again. 

Thanking you all in anticipatiomn

Category:
3 REPLIES 3

‎10-02-2022 02:07 PM

HP Recommended

Hello @Buddh4 

Sorry to hear that you are having problems ... I would like to help you.

(1) Take time and read / follow

Microsoft OneDrive on Windows 10 beginner's guide

( Similar in Windows 11 )

 

(2) To remove everything !

How to factory reset Windows 11 removing everything

 

Kind regards

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‎10-02-2022 02:10 PM

HP Recommended

Many thanks reading the suggested offerings, very much obliged, Thank you

Kind regards

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‎10-02-2022 02:18 PM

HP Recommended
@Buddh4 wrote:

Many thanks reading the suggested offerings, very much obliged, Thank you

Kind regards

You're very welcome !

Keep me updated

Kind regards

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