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‎12-12-2017 03:52 AM

HP Recommended
Product: HP Compaq 2710p Tablet PC
Operating System: Microsoft Windows 10 (64-bit)

My HP Compaq 2710p Tablet has BIOS ver F.07, ROM Date 08/01/2007.

After trying to update to BIOS ver F.20, ROM Date 12/08/2011, I got the message:

 

"You must upgrade to version F.10 prior to upgrading to this version".

 

The ROMPaq for HP Notebook System BIOS (68YDU) - FreeDOS Bootable Media media image for F.10 is inside SP38981.exe file. However I am unable to locate this file in the HP Support Drivers and Downloads website.

Does anyone have any idea how to obtain the  SP38981.exe file or otherwise, how to update to BIOS ver F.20,  ROM Date 12/08/2011?

 

 

1 person had the same question
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Accepted Solutions

‎12-12-2017 06:37 AM

HP Recommended

You're welcome!

               🙂


I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



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3 REPLIES 3

‎12-12-2017 06:20 AM - edited ‎12-12-2017 06:22 AM

HP Recommended

Here ya go!

 

The softpaq is here

ftp://ftp.hp.com/pub/softpaq/sp38501-39000/sp38981.exe

 

The description is at the following html link

ftp://ftp.hp.com/pub/softpaq/sp38501-39000/sp38981.html


I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



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‎12-12-2017 06:34 AM

HP Recommended

Thank you so much Erico, you have done a great job for me!!!

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‎12-12-2017 06:37 AM

HP Recommended

You're welcome!

               🙂


I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



Was this reply helpful? Yes No
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