• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎11-29-2023 12:21 PM - last edited on ‎11-29-2023 03:33 PM by Retired

HP Recommended
Product: Victus by HP 16.1 inch Gaming Laptop PC 16-s0000 (76T52AV)

My 2 weeks old laptop has randomly restarted 3 times today, all in half an hour's time.

Below is the system log and dump:

 

Log Name: System
Source: Microsoft-Windows-WER-SystemErrorReporting
Date: 11/29/2023 10:08:04 PM
Event ID: 1001
Task Category: None
Level: Error
Keywords:
User: SYSTEM
Computer: Victus-Fnorx
Description:
The computer has rebooted from a bugcheck. The bugcheck was: 0x0000000a (0xffffd080d9108000, 0x0000000000000002, 0x0000000000000001, 0xfffff8033b62ca5e). A dump was saved in: C:\Windows\Minidump\112923-12546-01.dmp. Report Id: d1c77045-1998-4b7b-a486-d8e71bd0e8c8.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-WER-SystemErrorReporting" Guid="{abce23e7-de45-4366-8631-84fa6c525952}" />
<EventID>1001</EventID>
<Version>1</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000000</Keywords>
<TimeCreated SystemTime="2023-11-29T19:08:04.8379925Z" />
<EventRecordID>3256</EventRecordID>
<Correlation />
<Execution ProcessID="1280" ThreadID="1284" />
<Channel>System</Channel>
<Computer>Victus-Fnorx</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data Name="param1">0x0000000a (0xffffd080d9108000, 0x0000000000000002, 0x0000000000000001, 0xfffff8033b62ca5e)</Data>
<Data Name="param2">C:\Windows\Minidump\112923-12546-01.dmp</Data>
<Data Name="param3">d1c77045-1998-4b7b-a486-d8e71bd0e8c8</Data>
</EventData>
</Event>

 

 

mini dump: [content removed] 

 

Category:
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.