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‎12-21-2020 12:17 AM

HP Recommended

Hi, have you found a solution yet. Even i'm facing the same issue. Even exist in safe mode. I have formatted and installed the latest version of OS, the problem stopped for a month. Now started again. Also this problem is occasional. doesn't happen always. Any help will be appreciated. 

1 REPLY 1

‎12-29-2020 08:57 AM

HP Recommended

@AkhileshVijay

 

Welcome to the HP Support Community!

 

I assure you I will try my best to get this sorted.

 

In order that I may provide you with an accurate solution, I will need a few more details and I would appreciate if you could, perhaps elaborate on your concern.

 

  • What is the exact model for your computer?
  • What is the operating system you are using?
  • What is the exact issue you are facing?
  • Have you made any software or hardware changes on the computer?
  • Have you performed any troubleshooting steps before posting?

 

Look forward to hearing from you and you have a great day!

 

Take care.

 

Cheers!

The_Fossette
I am an HP Employee

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