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Locked

‎09-29-2019 09:19 AM - edited ‎09-29-2019 09:23 AM

HP Recommended

The Software was removed.

Where can I get it or which file must I now download?

 

Fresh installion of Win10 as the Upgrades does not work.

 

Thank you in advance

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1 ACCEPTED SOLUTION

Accepted Solutions

‎09-29-2019 02:17 PM - edited ‎09-29-2019 02:18 PM

HP Recommended

Hi, @banhien 

 

He found the software (sp75514) from another post I provided the answer to.

 

https://h30434.www3.hp.com/t5/Notebook-Software-and-How-To-Questions/CyberLink-software-on-Windows-1...

View solution in original post

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2 REPLIES 2

‎09-29-2019 02:15 PM

HP Recommended

@Phillip_RSA 

 

We need to know what EXACTLY is your machine to be able to get the right version. Please use the following instructions to find out the model/product of your machine:


     https://support.hp.com/us-en/document/c03754824


Please do NOT post its Serial number (s/n).


Regards.

BH
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‎09-29-2019 02:17 PM - edited ‎09-29-2019 02:18 PM

HP Recommended

Hi, @banhien 

 

He found the software (sp75514) from another post I provided the answer to.

 

https://h30434.www3.hp.com/t5/Notebook-Software-and-How-To-Questions/CyberLink-software-on-Windows-1...

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