-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Software and How To Questions
- Re: HP 2000 won't turn on/charge when plugged in

Create an account on the HP Community to personalize your profile and ask a question
10-19-2019 09:31 AM
Was given a HP 2000 by a client and got home with it wouldn't start up did a hard reset and eventually after several times it started up you got to the password screen and didn't know the password continue to f11 for a reed for a return to factory condition recovery mode dish computer won't even start up only like the light by the AC adapter Port comes on and stays on white the power Lite will flash once or the capital letter light will flash once occasionally no other activity at all
10-21-2019 03:09 PM
@ACman7070 I recommend going through this article to identify the steps to resolve this issue, as far as I can tell, if the capslock light flashes once every few seconds, this means there's an issue with the CPU (not functional) and if its not flashing once, please check the article and let me know what you find, so I can help accordingly.
P.S: Welcome to HP Community 😉
Keep us posted,
If you would like to thank us for our efforts to help you,
Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post,
Have a great day!
Riddle_Decipher
I am an HP Employee
Learning is a journey, not a destination.
Let's keep asking questions and growing together.