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@Hawkins2
Thank you for posting on the HP Support Community.

 

I have a few troubleshooting steps we could try to fix the issue:

Solution 1: Using Storage Sense frees up space on your computer. 

  1. Search for and open Storage settings.

  2. On the Storage Sense window, select Temporary files.

  3. Select the temporary files you want to delete, and then click Remove files.

       CAUTION: HP recommends that you do not select the Downloads option. Doing so might delete personal files.
  4. Return to the Storage Sense window, turn on Storage Sense, and then select Configure Storage Sense or run it.

  5. On the Configure Storage Sense or run it now window, select how often Storage Sense runs, deletes temporary files, and empties the recycle bin and Downloads folder.

  6. Scroll down to Free up space now, and then click Clean now to run Storage Sense immediately using the settings previously selected.

Solution 2: Use the following procedures to prevent storage problems.

  • Try deleting one and turn off the hibernation mode.
  • Use more efficient storage settings (Windows 10)
  • Configure Storage Sense to free up space automatically (Windows 10)
  • Save files to a new location on a secondary drive.
  • Move files to an external drive. Follow the link: https://support.hp.com/in-en/document/c03458013 in order to complete the troubleshooting steps.

Hope this helps! Keep me posted for further assistance.
Please click “
Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

 

ECHO_LAKE
I am an HP Employee

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