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‎01-12-2026 10:57 PM

HP Recommended

This is not helpful, I'm facing the exact issue but the drivers are not available in the website for 25H2. It would be really helpful if the team reads the users' query and responds rather than pasting a generic response. The author of this post has also clearly mentioned drivers are not available in the hp website for 25H2. 

This issue is occurring in multiple brand new hp devices, a clear and effective solution is required. This is a big loss in user confidence with hp products.

1 REPLY 1

‎01-14-2026 12:31 PM

HP Recommended

Hi @Nilat,

Welcome to the HP support community.
 

Sorry to hear about the trouble. Please help us with your HP unit serial number or the product number in a private message for further assistance.
 

Here is the link to find the product Serial number: - Click here


To access your private messages, simply click the private message icon on the upper right corner of your HP Support Community profile, next to your profile and send a private message to me with the serial number because we value your privacy.

VikramTheGreat

HP Support

I'm an HP Employee.


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