Numlock keeps turning off

[John_Sullivan]

I have numlock set in the BIOS but when Windows 10 starts, it goes off. Is there a setting in Windows causing this?

[A4Apollo · Accepted solution]

Hey There! @John_Sullivan, Welcome to HP forums!  

I understand the num lock key turns off randomly on your PC.

Don't worry I'd like to help you out.

Did you make any software or hardware changes on your PC?

Please share the product number of your PC to assist you better.

Disable Fast Startup, to enable Num Lock
Press Win + X and click on Control Panel
Click on Power Plan
Now click on Choose what the power buttons do on the left side panel
Now select Change settings that are currently unavailable.
Scroll down and uncheck Turn on fast startup (recommended)

Enable Num Lock on startup using registry tweak
The second method is to alter the registry settings and so, Windows 10/8/7 users can try this. I would strongly recommend taking a backup of the registry and create a system restore point first. Having done that, follow these steps:

Press Win + R and type in Regedit
Navigate to registry key HKEY_USERS\.Default\Control Panel\Keyboard
Right-click on the “InitialKeyboardIndicators”, select Modify and change Value data to 2.
Exit Registry.

Try restoring the BIOS to default and check if it helps.

1.    Turn off the computer and wait five seconds.
2.    Press the Power button to start the computer and repeatedly press the F10 key to enter the BIOS setup menu.
3.    On the BIOS Setup screen, press F9 to select and load the BIOS Setup Default settings.
4.    Press F10 to Save and Exit.
5.    Use the arrow keys to select Yes, then press Enter when asked Exit Saving Changes?
6.    Follow the prompts to restart your computer.
 

Also, try running a system diagnostics test on your PC and check if the hardware components on your PC are working fine.

Refer this article to know more information about running system diagnostics on your PC. Click Here

Also, refer this article to know more information about blinking lights on your PC. Click Here

Let me know how it goes! 
Have a wonderful day ahead! 🙂

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

[sullijwiii]

Thank you, your answer worked. Number lock comes on at boot now. I could not find the accept the answer link. 

[Jeet_singh]

@sullijwiii,

Thank you for the update,
I appreciate your time and efforts, 

I'm glad to hear you found the solution you were looking for.
Thanks for taking the time to let the community know about the solution.

You've been great to work with and it has been a genuine pleasure interacting with you.
I hope both you and your product works great and remain healthy for a long time 😉 

To simply say thanks us for our efforts to assist you, please click the "Thumbs Up" button to give me a Kudos.
And mark his public post as Accepted Solution to help others find a similar solution as you have.

Take care now and do have a fabulous week ahead. 🙂
Regards,