• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Here is how to use Windows Security to Protect HP PCs Click here to view the instructions!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎06-08-2017 05:00 PM

HP Recommended

I too have encountered similar problem; ie, HP Sure Connect update failing to install on my HP Envy notebook Windows10 64bit.

 

Whoever managed to resolve the issue, we will appreciate sharing info on how you have successfully done it.

 

Regards to you, all.

naimi928

1 ACCEPTED SOLUTION

Accepted Solutions

‎06-09-2017 11:32 AM - edited ‎06-09-2017 11:34 AM

HP Recommended
*Disregard as I see now you were also commenting in the other thread.
@naimi928 wrote:

I too have encountered similar problem; ie, HP Sure Connect update failing to install on my HP Envy notebook Windows10 64bit.

 

Whoever managed to resolve the issue, we will appreciate sharing info on how you have successfully done it.

 

Regards to you, all.

naimi928

This post includes my reply with what I was able to do and it seems to have worked so far:  https://h30434.www3.hp.com/t5/Notebook-Software-and-How-To-Questions/Sure-Connect-update-will-not-in...

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1

‎06-09-2017 11:32 AM - edited ‎06-09-2017 11:34 AM

HP Recommended
*Disregard as I see now you were also commenting in the other thread.
@naimi928 wrote:

I too have encountered similar problem; ie, HP Sure Connect update failing to install on my HP Envy notebook Windows10 64bit.

 

Whoever managed to resolve the issue, we will appreciate sharing info on how you have successfully done it.

 

Regards to you, all.

naimi928

This post includes my reply with what I was able to do and it seems to have worked so far:  https://h30434.www3.hp.com/t5/Notebook-Software-and-How-To-Questions/Sure-Connect-update-will-not-in...

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.