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10-11-2021 07:49 AM
I have a problem with the HP Notebook 14-ck0127tu with Windows 10 64-bit version 21H1 (OS Build 19043.1237)
The problem is i accidentally boot my laptop in Windows 10 version 1507,but my windows 10 is cannot detected the tpm of my laptop:( .Then i tried to find the solution like:
Upgrade to Windows 10 version 21H1
Preinstalled and upgrade my driver and bios by using HP Support Assistant
Reset my laptop
But nothing happened:( .The i use Powershell and use the command Get-tpm and here is the list:
TpmPresent : False
TpmReady : False
TpmEnabled : False
TpmActivated : False
TpmOwned : False
RestartPending : False
ManufacturerId : 0
ManagedAuthLevel : Full
OwnerClearDisabled : True
AutoProvisioning : NotDefined
LockedOut : False
pls help me:( .Thank you.
6 REPLIES 6
10-12-2021 11:16 AM
I guess I don't understand how you know you have a TPM, if it's not available to look at. I admit, I am a novice when it come to computers. If you're worried about not being able to install the new MS operating system (WIN 11), you can do it. Follow MR. Pauls' reply to my original post. Also there are plenty of vids on YouTube explaining how to do it. If you're worried about security, you might have to get a new processor, or computer.
10-14-2021 07:50 AM
Hey buddy type "tpm.msc" into the run command box. You should get something like this:
This is mine. So after checking the "BIOS" as it said to do, I don't have any selections that reference "TPM" in my "BIOS". After reading some articles on the web, I'm pretty sure I don't have the TPM chip. This is a 10+ year old laptop. Pretty sure I can't even add the "chip" to my board. So I'm content without the TPM security. I read that some manufactures have added the capabilities for TMP 1.2 to there "firmware", but that would be up the HP to do that. Don't think they're to worried about doing that for the older HP laptops. Sorry this is the best I can do with my limited knowledge.
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