• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎04-04-2022 08:59 PM

HP Recommended
Product: HP Pavilion Notebook - 15-ab043sa (ENERGY STAR)
Operating System: Microsoft Windows 8.1 (64-bit)

Hello,

 

My laptop had a version of MS Office 2013 installed from new. Hard drive has been replaced after failure and I would like to re-install the software. I have tried the Microsoft website but it's not allowing me to progress with my OEM product key.

 

I would appreciate any solutions or advice.

 

Thanks

Category:
3 REPLIES 3

‎04-05-2022 07:01 AM

HP Recommended

Hi:

 

I don't know if it will work or not but if you know what version of MS Office 2013 you had installed, this site has downloads for Windows and Office...it accesses the MSDN website, so the files are genuine.

 

Microsoft Windows and Office ISO Download Tool (heidoc.net)

Was this reply helpful? Yes No

‎04-05-2022 08:12 PM

HP Recommended

Thanks for the suggestion. I don't remember exactly which version I had so I tried three different - personal, home, 365 and it returns the same message that my OEM installed product key is not for Office 2013.

Was this reply helpful? Yes No

‎04-06-2022 06:25 AM

HP Recommended

You're very welcome.

 

Sorry the OEM key didn't work for what the Heidoc site had.

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.