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- HP Community
- Notebooks
- Notebook Software and How To Questions
- Really no CD/USB or even *.img to download if I have my own ...

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02-01-2019 01:18 PM
I am puzzled, do HP hate users who are confident enought to install OS by them selves?
I did not have same trouble with ANY laptop and Desktop PC like with HP.
Hoped that those times are over now so I choosed Notebook HP Omen Gaming 15-dc0008nm.
Where to start?
Tried by using HP Support Assistant and download all it told me I need.
Half of devices after instalation stayed with ? mark
Than download it manually with browser and finnaly no ? anymore in device manager.
1. But I am missing Bang & Olufsen control app always it is owerride by Realtek and windows
2. Microsoft claim this notebook support windows hello?
3. Where is Intel graphic card (for movies I would be pleased to use it instead GTX)
4. HP Coolsense I got after 3rd try
5. Thunderbolt I have to start manually (I suppose it should start with windows)
6. I really do not know what software I should have with special features to this notebook.
So if anyone have it please share his/her device list and preinstalled apps.
Thanks
02-01-2019 03:25 PM
>>> do HP hate users who are confident enought to install OS by them selves?
Your machine came with FreeDOS 1.2. There is NO HP Recovery tool for DOS, only Windows. It is your choice when buying machine: with FreeDOS or with Windows.
Since you installed Windows 10 yourself, it is up to you to load drivers from HP Support site.
1. B&O Control app is burried under Windows, you can find it as shown:
2. It has HP Wide Vision HD Camera with integrated dual array digital microphone. I don't think it supports Hello Facial Recognition nor finger print.
3. By default it will use Intel® UHD Graphics 630 and you can switch.
4. no comment
5. Thunderbolt ? Did you install Chipsets ?
6. Since machine came with DOS, no software came with it. But if you wish (after installing Windows 10), you can downlaod few software from the following link
https://support.hp.com/au-en/drivers/selfservice/omen-by-hp-15-dc0000-laptop-pc/20329817
Other than those. Your choices.
Regards.
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02-01-2019 04:29 PM - edited 02-01-2019 04:57 PM
Do I miss something here?
Not B&O
This is my trayThank you for fast reply, but...
1. I did all that and I saw B&O app than HP Support Assistant overide it with Realtek and I lost them.
I can always go back but HP Support Assistant will have yelow exclamation mark and show me I have update for sound card drivers, after that driver is new but only managed over windows pannel.
2. Saw some screenshots with 2 camera drivers so I am not sure, HP does not tell have it or not, microsof claim it have.
3. I don't see it in device manager
4. Instalation went after 3rd try.
5. I installed everything from
even updated BIOS
6. I used
02-01-2019 05:17 PM
@banhien wrote:
Your machine came with FreeDOS 1.2. There is NO HP Recovery tool for DOS, only Windows. It is your choice when buying machine: with FreeDOS or with Windows.
Yes it is as I already have win10 PRO version key and to pay for Home version , no I donn't.
Correct me if I am wrong but I do not know any other brand (even cheap ones as Teclast or Chuvy) that are so cheap thay do not even include USB thumb drive with notebook.
Actually on first windows boot only USB, LAN, display and keyboard worked.
Not really feel confident what can happen if I am on bussines or any kind of trip and I need to recover notebook from some error.
02-07-2019 01:26 PM - edited 02-07-2019 01:35 PM
Still no solution.
I install old drivers and I have it, than I am ofered update and just lose it.
Also I noticed that uninstalation of old drivers before installing new one can boot-loop.
So only option is to manually remove drivers and restart, than install it.
And when I go in device manager, this I found
Device HDAUDIO\FUNC_01&VEN_10EC&DEV_0295&SUBSYS_103C84DB&REV_1000\4&3576c185&0&0001 requires further installation.