• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Stop the Jumping Cursor! Quick Fixes for HP EliteBook Folio 1040 G1Click here to view the instructions!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.

‎11-26-2025 05:56 AM

HP Recommended

Have Realtek Adapter RTL8723BE 802.11 bgn Version 2023.70.108.2018 on Windows 10 that keeps dropping WIFI signal. Turned off Adapter auto in device manager and Device manager stated Adapter is up to date. What Realtek Adapter Version download will replace and fix this issue. The connection is wireless not ethernet using T-Moble 5G Gateway modem recently switched to due to vendor eliminating cable direct connection service. Have checked all connectivity settings and all are correct.

Reply
1 REPLY 1

‎11-26-2025 06:39 AM

HP Recommended

Your notebook's WLAN adapter has the latest driver available.

 

I would give up on trying to fix the problem, and use a dual band USB Wi-Fi adapter, or if the Realtek card is a M.2 form factor card, replace it with this dual band AC model:

 

Realtek RTL8821CE 802.11ac 1 × 1 Wi-Fi + Bluetooth 4.2 Combo Adapter (MU-MIMO supported)  HP part # L17365-005.

 

 

Reply
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.