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‎05-11-2025 09:04 AM

HP Recommended

Had this download come up twice in less than a week, Realtek RTL8xxx Series Bluetooth Driver for Microsoft Windows 10 (DCHU) and would like to know why and what should i do? 

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1 ACCEPTED SOLUTION

Accepted Solutions

‎05-12-2025 04:41 PM

HP Recommended

@veeman, Welcome to HP Support Community,

 

Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue

 

Check the Installed Driver:

Open Device Manager (right-click Start > Device Manager).

Find your Realtek Bluetooth driver under Bluetooth.

Right-click > Properties > Driver tab to see the version and date.

 

Update or Reinstall Driver:

In Device Manager, right-click your Bluetooth driver > Uninstall device > restart your laptop.

Install the new driver you downloaded.

 

Check for Windows Updates:

Go to Settings > Update & Security > Windows Update.

Click Check for updates and make sure everything is up to date.

 

Stop Automatic Updates (if you don’t want it to reinstall):

Open Control Panel > System and Security > System > Advanced System Settings > Device Installation Settings.

Choose No to stop Windows from updating drivers automatically.

 

I hope this helps.

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

 

Take care and have a good day. 

 

If my response helped, please mark it as an Accepted Solution! ✅ It helps others and spreads support. 💙 Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks! 😊

 

Regards,

Garp_Senchau
I am an HP Employee

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1 REPLY 1

‎05-12-2025 04:41 PM

HP Recommended

@veeman, Welcome to HP Support Community,

 

Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue

 

Check the Installed Driver:

Open Device Manager (right-click Start > Device Manager).

Find your Realtek Bluetooth driver under Bluetooth.

Right-click > Properties > Driver tab to see the version and date.

 

Update or Reinstall Driver:

In Device Manager, right-click your Bluetooth driver > Uninstall device > restart your laptop.

Install the new driver you downloaded.

 

Check for Windows Updates:

Go to Settings > Update & Security > Windows Update.

Click Check for updates and make sure everything is up to date.

 

Stop Automatic Updates (if you don’t want it to reinstall):

Open Control Panel > System and Security > System > Advanced System Settings > Device Installation Settings.

Choose No to stop Windows from updating drivers automatically.

 

I hope this helps.

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

 

Take care and have a good day. 

 

If my response helped, please mark it as an Accepted Solution! ✅ It helps others and spreads support. 💙 Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks! 😊

 

Regards,

Garp_Senchau
I am an HP Employee

Reply
1 person found this reply helpful
Was this reply helpful? Yes No
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