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HP Recommended
Hp Notebook- 14z-cm000 CTO
Microsoft Windows 10 (32-bit)

Please Help! My notebook is under a year old and it wont move from this 'Reboot and Select proper Boot device  or  Insert Boot Media in selected Boot device and press a key' 

1 REPLY 1
HP Recommended

Sounds like the hard drive has failed. Press esc key on boot multiple times and then F2 to enter diagnostics then run a test to check hard drive.

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