Recently I have purchased HP laptop (Pavillion) the battery life issue

[PM142]

Recently I have purchased HP laptop (Pavillion) the battery life is not more than 2 hours. pls resolve the issue. 

Product name: HP Pavilion Laptop 15-eg2xxx and Processor name: 12th Gen Intel(R) Core (TM) i7-1260P

[ub6424]

Hello @PM142 

Sorry to hear that you are having problems ... I would like to help you.

(1) HP Pavilion Laptop PC 15-eg2000 series specifications

Battery type	4-cell Li-ion Prismatic and Polymer Battery: 41 Wh NOTE:  Actual battery Watt-hours (Wh) varies from design capacity. Battery capacity naturally decreases with shelf life, time, usage, environment, temperature, system configuration (apps, features, power management settings, wireless), and other factors. Supports fast battery charging (50% charged in 45 minutes).
Battery life	Up to 8 hours NOTE:  Battery life varies depending on the product model, configuration (apps, features, power management settings, wireless functionality), and other factors. The maximum capacity of the battery naturally decreases with time and usage.

 (2) Let me check your current system configuration.

Run    msinfo32

- Select <System Summary>:

--->>> Copy/paste following key/value pairs:

OS Name

Version

System Model

System SKU ( equals HP product number (p/n) )

Processor

BIOS Version/Date

(3) Please report your results

[PM142]

OS Name : Microsoft Windows 11 Home Single Language

Version : 10.0.22000 Build 22000

System Model : HP Pavilion Laptop 15-eg2xxx

System SKU : 6D4L1PA#ACJ

Processor :12th Gen Intel(R) Core(TM) i7-1260P, 2100 Mhz, 12 Core(s), 16 Logical Processor(s)

BIOS Version/Date : AMI F.03, 23-02-2022

Note: 8 hours they told while purchasing but not even coming for 2 hours hardly.

[PM142]

Can i get an update? 

[ub6424]

Hello @PM142 

(1) Create Windows system <restore point>

How to Create a System Restore Point on Windows 10 or Windows 11

(2) Download and install BIOS Update

HP Notebook System BIOS Update

F.07 Rev.A

23.9 MB

Aug 12, 2022

Download

- Fixes an issue where the system does not detect an external display connected to the system through the HDMI/DisplayPort port on a third-party USB-C Dock. 

Why should you install the update ?

https://support.hp.com/us-en/document/ish_4123786-2338478-16

Quote: "

Updating the BIOS is recommended as standard maintenance of the computer. It can also help resolve the following issues:

• An available BIOS update resolves a specific issue or improves computer performance.
• The current BIOS does not support a hardware component or a Windows upgrade.
• HP Support recommends installing a specific BIOS update.

"

(3) Reboot

(4) Let BIOS be installed until it's completely done !

(5) Download and install / update

Intel Management Engine Interface (MEI) Driver

2145.1.42.0 Rev.C

1.7 MB

Mar 25, 2022

Download

(6) Reboot Windows

(7) Test your notebook

(8) Please report your results