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- Recognise a real HP employee?

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12-15-2024 11:31 AM
Operating System: Microsoft Windows 11
How do we recognise whether the person sending you a private message with potential solutions is a valid HP employee / representative and not someone scheming to spam you?
1 REPLY 1
12-15-2024 03:34 PM
Hi @jadhavanchi
I hope you are doing fine.
In this case in the community you can recognize a HP employee if the user has a badge under his nickname. In other cases you can send to us a flag or a message to ask if the user is an authentic HP.
I work on behalf of HP.
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
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† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.