Recovery manager

[BettyBoop101]

Hi there! I’m in the HP recovery manager and I’m At the part where its creating the back up files so I can reinstall windows 10. But at this rate I’m gonna be here till midnight tonight I’m just wondering if that’s normal I’m at 35% and it took two hours to get there in 20 minutes I’ll  be 36%. Just wondering if that’s normal

[Fanordi]

Hello, so if I understand you have resetting your PC, and we have just win 1% in 2 hours? 
That appears to be long.. Do you have select the option to clean the drive?? If yes, it is normal. 

If not, you can't know, you need to wait all the process to try.. Why do you have decided to reset this PC?? 

[BettyBoop101]

No it took 2 hours to get to 35%.  Every 20 minutes I move up 1%.  I am resetting it cause it runs super slow and in the task manager my cpu is really high and my disk usage.  I’ve tried a few things but I’m no expert and I’m tired of windows taking 10 to load

[Fanordi]

So do you have choose the option to clean the drive?? 
If your PC is too slow after this reinstall, you could execute an hardware test in your computer. For this, restart your computer by tapping F2 when it is been down for restart. You come in HP Hardware Diagnostic Interface and can execute all tests. If you have a fail please tell us. 

For more information about HP Hardware Diagnostics please see this: 
https://support.hp.com/us-en/document/c03467259

[BettyBoop101]

Yes I did this already and had no fails 

[Fanordi]

We need to wait for see after this reset if you have an hardware problem.