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HP Spectre x360 Convertible 15-bl0XX
Microsoft Windows 10 (64-bit)

Annotation 2019-07-09 211221.png

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@Autoadvisor

 

The icons that display for files in Windows are saved in an icon cache so they can be displayed quickly instead of having to manually scan and slowly load them each time.

The icon cache can sometimes become corrupted causing the icons of files to display incorrectly or with errors

 

We can try to rebuild the Icon Cache in the Command Prompt

 

1. Close and save anything that you are working on before proceeding. The next steps will involve killing explorer and restarting the PC.

2. Open a Command Prompt

3. Copy and paste each command below one at a time into the command prompt, and press Enter after each command.

 

 ie4uinit.exe -show 

 taskkill /IM explorer.exe /F 

 DEL /A /Q "%localappdata%\IconCache.db" 

 DEL /A /F /Q "%localappdata%\Microsoft\Windows\Explorer\iconcache*"

 shutdown /r /f /t 00

 

Note: The last command will instantly restart the PC.
 

Keep me posted how it goes 😊

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

 

 

KrazyToad
I Am An HP Employee

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