Red light while charging meaning

[Tmccurry]

Whenever I plug in charger it only displays red light and computer won't turn on. Battery hasn't been damaged. How to fix solution. I really like HP computers but the last 2 systems I bought has given me problems. Please help

[DavidSMP]

Hi @Tmccurry,

Thanks for stopping by the HP community. A very good day to you. I reviewed the post regarding issues with the computer not charging or powering on. I will be glad to assist you here.

Superb description and stupendous diagnosis of the issue before posting. Kudos to you for that. 🙂

For better clarity and to assist you better I would require information regarding this:

• Was the computer dropped?
• Did this happen after a power outage or surge?
• How did the battery get damaged?
• Please provide the complete model# of the computer to assist you correctly.

Hope this helps. Let me know how this goes. I genuinely hope the issue gets resolved without hassles and the unit works great.

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.

Take care now and have a terrific week ahead. 🙂