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HP Recommended
Pavilion bc406tx
Microsoft Windows 10 (64-bit)

I own a Pavilion bc406tx. It came with B&O audio manager which can be used to set Equalizer, Change Bass and Treble,etc.

But after I updated to Windows 1903 , I was not able to find that application. 

Please help me to get back B&O sound app, it really affects sound Quality..

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@Anand_Nakat

 

Let's use generic audio drivers to fix this issue:

 

  • Try using the generic audio driver that comes with Windows. Here's how:

    • Open Device Manager, right-click (or press and hold) your audio driver > Update driver software... > Browse my computer for driver software > Let me pick from a list of device drivers on my computer, select High Definition Audio Device, select Next, and follow the instructions to install it.

  • Open Start, enter Sound, select it from the list of results. On the Playback tab, select a device, then Set Default.

Turn off Audio Enhancements

  • Follow these steps:

    • Go to Start, enter Sound, and select Sound Control Panel from the list of results.

    • On the Playback tab, right-click (or press and hold) the Default Device and select properties.

    • On the Enhancements tab, select the Disable all enhancements checkbox and try to play your audio device.

    • If that doesn't work, select Cancel and, on the Playback tab, select another default device (if you have one), select the Disable all enhancements checkbox, and try to play audio again. Do this for each default device.

Try different audio formats

  • Try these steps:

    • Go to Start, enter Sound, and select Sound Control Panel from the list of results.

    • On the Playback tab, right-click (or press and hold) the Default Device, and then select properties.

    • On the Advanced tab, under Default Format, change the setting, and then retest your audio device. If that doesn't work, try changing the setting again.

Keep me posted, how it goes!

If the information provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

Have a great day!

Cheers:)

Raj1788
I am an HP Employee 

View solution in original post

5 REPLIES 5
HP Recommended

@Anand_Nakat

 

I'll be glad to assist you with this.

 

With the new windows update audio driver coms with Realtek.

 

If you would link to use the B&O you roll back a device driver to a previous version of Windows 10.

 

To roll back a device driver to a previous version of Windows 10, use these steps:

  1. Open Start.
  2. Search for Device Manager and click the top result to open the experience.
  3. Expand the category with the device that you want to roll back.
  4. Right-click the device, and select the Properties option.

  5. Click the Driver tab.
  6. Click the Roll Back Driver button.

You can also run the HP Support Assistant and look for the latest B&O drivers.

 

Click here: https://support.hp.com/in-en/document/c03467905 for Using HP Support Assistant.

 

Keep me posted, how it goes!

If the information provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

 

Thank you for joining the HP Community.

Have a great day!

Cheers:)

Raj1788
I am an HP Employee 

HP Recommended

Thanks for the reply but I'm not able to roll back.The option is listed but I can't choose it.

Is there other way to do it??

HP Recommended

@Anand_Nakat

 

I recommend you download and install the audio driver from the below link and check.

 

https://support.hp.com/in-en/drivers

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

The_Fossette
I am an HP Employee

HP Recommended

I'm sorry that didn't help either.I recently updated to windows version 1909 and when the audio drivers on the link you  posted are for previous versions of Windows. I tried to install but it says "not supposed on this OS version".

Thanks for the reply!!

HP Recommended

@Anand_Nakat

 

Let's use generic audio drivers to fix this issue:

 

  • Try using the generic audio driver that comes with Windows. Here's how:

    • Open Device Manager, right-click (or press and hold) your audio driver > Update driver software... > Browse my computer for driver software > Let me pick from a list of device drivers on my computer, select High Definition Audio Device, select Next, and follow the instructions to install it.

  • Open Start, enter Sound, select it from the list of results. On the Playback tab, select a device, then Set Default.

Turn off Audio Enhancements

  • Follow these steps:

    • Go to Start, enter Sound, and select Sound Control Panel from the list of results.

    • On the Playback tab, right-click (or press and hold) the Default Device and select properties.

    • On the Enhancements tab, select the Disable all enhancements checkbox and try to play your audio device.

    • If that doesn't work, select Cancel and, on the Playback tab, select another default device (if you have one), select the Disable all enhancements checkbox, and try to play audio again. Do this for each default device.

Try different audio formats

  • Try these steps:

    • Go to Start, enter Sound, and select Sound Control Panel from the list of results.

    • On the Playback tab, right-click (or press and hold) the Default Device, and then select properties.

    • On the Advanced tab, under Default Format, change the setting, and then retest your audio device. If that doesn't work, try changing the setting again.

Keep me posted, how it goes!

If the information provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

Have a great day!

Cheers:)

Raj1788
I am an HP Employee 

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