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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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05-14-2025 07:42 AM
While I am using Google chrome for the telemedicine work then the screen freeze so i turned off my laptop, after few minutes i tried to open my laptop laptop pc shows me BSOD Registry error problem
What i do now i am not able enter in home screen
05-15-2025 08:48 AM - edited 05-15-2025 08:48 AM
@Rj900000, Welcome to HP Support Community,
Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue
Use "Startup Repair"
From the blue menu, select Advanced options.
Choose Troubleshoot > Advanced Options > Startup Repair.
Select your Windows 11 account, enter the password if asked.
Let it scan and attempt to fix.
Also, refer to this guide: HP PCs - Error messages are displayed on a blue screen (Windows 11, 10) | HP® Support
I hope this helps.
Please feel free to reply here if you have any questions or if you need further clarification on any of the steps.
Take care and have a good day.
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Regards,
Garp_Senchau
I am an HP Employee