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HP Recommended
Pavilion g6 TU1228
Microsoft Windows 10 (64-bit)

Office Starter 2010 (Word and Excel only) were pre-loaded when I purchased my laptop several years ago.    I have upgraded to Windows 10 and Word and Excel were working perfectly since the change of OS.

 

Recently I have been unable to open Word and Excel documennts attached to emails. I read I could get over this problem by uninstalling and reinstalling Office Starter 2010.

 

I have deleted Office Starter 2010 and would like to reinstall it. Under the old OS, I could go to Office 2010 and clicked Use Office Starter 2010/Run to reinstall. How do I do this now?   Many thanks.

4 REPLIES 4
HP Recommended
HP Recommended

Hi Visruth,

 

Many thanks for your suggestion.  However I am using Windows 10 Home 64 bit. Your link says it only works with 32 bit. Do you have any other suggestions?  (I don't have much computer knowledge.) Many thanks.

HP Recommended

I tried downloading Office Starter 2010 but I keep getting the message to check my internet.  My intenet is fine.  Any suggestions please?

HP Recommended

Hello,

Thank you for posting in this thread. Unfortunately based on when the last response was made, I have closed this thread to help keep comments current and up to date. We recommend starting a new thread for your issue by clicking here.
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