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jazmin4
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Message 1 of 2
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Reinstalling bluetooth driver

HP Recommended
HP Pavilion x360
Microsoft Windows 10 (32-bit)

Somehow my bluetooth driver on my laptop got disconnected and now I can't turn on my bluetooth. After contacting support everywhere and not getting a set answer I've already tried going to Device Manager and bluetooth is found under hidden so I uninstalled it and restarted my computer because the system is supposedly supposed to reinstall it itself and still nothing. I'm supposed to somehow reinstall it but I have no idea how. Please help, my bluetooth was working fine before and now I have no way of turning my bluetooth back on. 

And yes I have already gone into settings to bluetooth and devices and I am not given the toggle option to turn it on or off

1 REPLY 1
banhien
Level 19
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Message 2 of 2
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HP Recommended

@jazmin4 

 

Firstly what is your HP Pavilion x360  ?  Please use the following way to find out model/product of your machine


              https://support.hp.com/us-en/document/c00033108


Please do NOT post its Serial number (s/n).


Regards.

BH
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