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‎07-24-2018 04:32 AM

HP Recommended
Product: HP 840 g4 AND g5
Operating System: Microsoft Windows 10 (64-bit)

Every time our users have a skype call the bang & olufsen pop up opens up along the top with no way of removing it or disabling it. I have attached a picture of the pop up, please can you advise on how to stop this from popping up constantly.1532012417847.png

3 people had the same question
1 REPLY 1

‎08-26-2019 11:09 AM

HP Recommended

Hello,

 

I would suggest you to uninstall and Reinstall with Latest Audio Driver.

 

However, if that does not fix it, then go to following location:

 

C:\Program Files\CONEXANT\Flow\AppFollower.exe.

 

And Delete "AppFollower.exe" file and Restart the unit and check if the issue.

 

 

Regards,

Phinny JT

"I am a HP Employee"

 

Hit Kudos or Like if it has helped you in Resolving the issue.

 

 

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