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‎08-06-2024 01:34 PM

HP Recommended
Product: HP Spectre x360 16 inch 2-in-1 Laptop PC 16-f2000 (74R50AV)

Every HP computer I get comes with McAfee AV and I immediately uninstall it -- I have found it always conflicts so that it takes up to 60 seconds for one key stroke to appear. Should be an easy fix. However, I regularly get pop-up "ads" telling me I need some sort of McAfee product, beware, etc.

 

I do not want to deal with these pop-ups anymore. I don't have the software and can't see any other McAfee product to uninstall. How do i get rid of these annoying ads? And I am not willing to reinstall Windows, do major rewriting, etc. I am not a computer tech and it seems crazy that I should have to spend hours tracking this down to stop built-in advertising.

 

I'm hoping HP provides an easy fix to this, since they so generously provided the problem lol. Thanks!

Category:
1 person had the same question
2 REPLIES 2

‎08-06-2024 06:35 PM

HP Recommended

@tonip2 

 

Please use the following Guide

 

                https://www.mcafee.com/support/s/article/000001616?language=en_US

 

Regards.

BH
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‎08-08-2024 10:42 AM - edited ‎08-08-2024 10:42 AM

HP Recommended

Thank you for the link. I have already uninstalled and the program doesn't show in my System > Apps list. However, I'm still getting the pop-up ads asking me to upgrade or buy new software from them. I can't figure out where it's coming from.

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