cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
parmsingh
New member
1 0 0 0
Message 1 of 2
375
Flag Post

Removing HP PC Hardware Diagnostics Windows app/AD2F1837.HPPCHardwareDiagnosticsWindows_1.6.8.0_x64_

HP Recommended
Acer Aspire 7
Microsoft Windows 10 (64-bit)

I have Acer Aspire 7 laptop. Recently I observed AD2F1837.HPPCHardwareDiagnosticsWindows_1.6.8.0_x64__v10z8vjag6ke6 folder of about 102 MB at C:\Program Files\WindowsApps.
When I try to run HP PC Hardware Diagnostics Windows App with Administrative Privileges, I get the alert that 'Only HP Deviced Are Supported'.
How can remove this app/folder?
Thanks

1 REPLY 1
banhien
Level 20
Level 20
98,858 37,900 12,840 27,089
Message 2 of 2
Flag Post
HP Recommended

@parmsingh wrote:

... I get the alert that 'Only HP Deviced Are Supported'.


@parmsingh 

 

Your machine is from a company called Acer, you need an HP product.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




>
Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation