• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
Acer Aspire 7
Microsoft Windows 10 (64-bit)

I have Acer Aspire 7 laptop. Recently I observed AD2F1837.HPPCHardwareDiagnosticsWindows_1.6.8.0_x64__v10z8vjag6ke6 folder of about 102 MB at C:\Program Files\WindowsApps.
When I try to run HP PC Hardware Diagnostics Windows App with Administrative Privileges, I get the alert that 'Only HP Deviced Are Supported'.
How can remove this app/folder?
Thanks

1 REPLY 1
HP Recommended

@parmsingh wrote:

... I get the alert that 'Only HP Deviced Are Supported'.


@parmsingh 

 

Your machine is from a company called Acer, you need an HP product.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.