Removing HP Support Assistant from Taskbar

[Ebonite]

The HP Support Assistant came preinstalled on my touch-screen laptop and icon appears as a large question mark in the lower right-hand corner of my screen on my taskbar.  Consequently, I am constantly hitting the icon accidentally when I scroll a window (such as the browser) using the touch-screen capability.

I don't want to uninstall the HP Support Assistant. . .I do find the functionality useful.  But is there any way I can get rid of the icon from the taskbar in the right-hand corner?

I know I can hide the taskbar, or I can move the taskbar to the top or left of the screen, but I'm used to it where it is.  I'd just like to get rid of the icon.

Thanks!

Ebonite

[CelticArtist · Accepted solution]

Hi Ebonite,

To remove HP Support Assistant  icon from the taskbar:

✔️ Open HP Support Assistant,

✔️ Select “Updates and tune-ups.”

✔️Then click “Other settings” on the bottom left and uncheck the taskbar options in the “How would you like to be notified?” section.

Have a great weekend!

[appleblossom]

Hello Ebonite,

Here is a post on another thread posted by Dragon-Fur:

"You can just Left-Click, keep the mouse clicked (pressed) and shove that unwanted icon into the Trash basket (Recycle Bin) that should also be on your Desktop.  Once the icon is hovering over the Trash box, lift your finger from the left-click and the icon will fall into the trash.  Poof!  Gone.  Done.  Do that for any icon you do not want.  You may see a warning about "this will not remove the program... do you want to do this?  Blah, Blah, Blah..."  Click "Yes" or "OK"...

This action does not get rid of the underlying program, just the icon on the Desktop.  If you want to actually remove the program from the computer, you need to do that in another way... You can ask about that - tell us the name of the program, as some are handled differently.  Most of the time, just removing the icon from the Desktop should be enough."


I think this advice was for a computer running Windows 7, and I'm guessing you're using Windows 8, but it's worth a try. :robothappy:

[Ebonite]

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@CelticArtist wrote:

Hi Ebonite,

To remove the icon from the taskbar:

Open HP Support Assistant, select “Updates and tune-ups.” Then click “Other settings” on the bottom left and uncheck the taskbar options in the “How would you like to be notified?” section.

Have a great weekend!

---

This is great -- it does get rid of that pesky icon!  But now I wonder if I'll know about all of the updates that I'll need or want to make.  I get the impression that the application will continue to run, and it will produce pop-ups whenever I need to take an urgent action -- but if there's an action that I need or want to take that is NOT urgent, I won't know about it unless I look for it?  Is this correct?

Ebonite

[Ebonite]

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@appleblossom wrote:

Hello Ebonite,

Here is a post on another thread posted by Dragon-Fur:

"You can just Left-Click, keep the mouse clicked (pressed) and shove that unwanted icon into the Trash basket (Recycle Bin) that should also be on your Desktop.  Once the icon is hovering over the Trash box, lift your finger from the left-click and the icon will fall into the trash.  Poof!  Gone.  Done.  Do that for any icon you do not want.  You may see a warning about "this will not remove the program... do you want to do this?  Blah, Blah, Blah..."  Click "Yes" or "OK"...

This action does not get rid of the underlying program, just the icon on the Desktop.  If you want to actually remove the program from the computer, you need to do that in another way... You can ask about that - tell us the name of the program, as some are handled differently.  Most of the time, just removing the icon from the Desktop should be enough."


I think this advice was for a computer running Windows 7, and I'm guessing you're using Windows 8, but it's worth a try. :robothappy:

---

Appleblossom:  thanks, but this really doesn't answer my question.  This sounds like you're talking about how to get rid of an unwanted icon on the Desktop.  I'm trying to get rid of an icon on the Quick Launch area (the right-hand corner) of the Taskbar.

Thanks anyway!

Ebonite

[CelticArtist]

Yes you will have to check on it periodically for updates, I would just pick a day of the week to check it so you don't forget... I agree on the size of that icon!

[Joseph3]

>Open HP Support Assistant, select “Updates and tune-ups.” 

I clicked on the icon, but there is no "Update and tune-up" choice.  I get a screen with my two devices (PC and printer.)  When clicking on the PC block, I still see no "Updates and tune-ups" link.