Removing Key caps.

[uckfut]

There was a question on how to clean a keyboard when something falls into it and the recommendation was not to remove them BUT what happens if it is NOT crumbs but something else - LIKE YOGURT?   

I spilled some in mine and it simply had to be removed and the keycaps had to come off.  At first I got q-tips and a wet microcloth but both did not work to get below the keycaps.

I finally remembered I had an old NG Keycap puller and found out it works and I snapped the keycaps off cleaned around and inside and snapped it back on and NOTHING was damaged.  The longer keycaps have a metal clip that needs to be hooked on the inside first and snap the key back on.

I was surprised that area looks like new now.

[Jerry_57]

Hi @uckfut,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

I understand yogurt has spilt on the keyboard and you’d like to clean it with a keycap puller.
 

Could you please check if the key still responds when pressed?

Kindly note, if the keycap puller causes any damage, it will be treated as physical damage.

Kindly share the details in a private message.

To access your private messages, simply click the private message icon on the upper right corner of your HP Support Community profile, next to your profile and send a private message to me with the serial number because we value your privacy.

Jerry_57

HP Support