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‎06-09-2019 08:28 AM

HP Recommended
Product: HP Laptop-17bs0xx
Operating System: Microsoft Windows 10 (64-bit)

Help in removing a DLL file for a HP 1000 not in use or attached to my laptop.  I deleted the printer but the DLL file did not get removed and I keep getting a error message that that file is missing and it will not let the printer function.

5 people had the same question
1 REPLY 1

‎06-11-2019 03:51 AM

HP Recommended

Hello @D351 

 

Could you take several screenshots of the error messages you get and post them back >> https://www.take-a-screenshot.org/windows.html

 

  • Please, show the printer drivers and the DLL you need to delete but cannot
  • Are we talking about "HP LaserJet 1000 Printer" or "HP Deskjet 1000 Printer"  ?

  • How did you delete the printer, did you uninstall its drivers ?
  • Are you using Windows 10 ?
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